What should I do first?
Seat selection and family arrangements depend on the airline, fare, aircraft and travelers' ages or needs. Confirm the exact arrangement before travel.
Information to have ready
- Traveler ages and whether an infant needs a seat
- Aircraft and operating airline
- Seat assignment already shown in the booking
- Car seat, bassinet or accessibility needs
Rule information and booking assistance are different
A booking provider may discuss a new or changed itinerary, but it must not be presented as guaranteeing adjacent seats, a particular aircraft or a special service.
An independent booking provider may help only with a new booking, a flight change or a cancellation covered by its offer. It is not the airline's baggage, pet, check-in or customer-service department.
Do you also need to make or update a booking?
Choose the exact action below. On the next page, a telephone appears only when the airline and action match an eligible provider.