What should I do first?
Check-in timing, document checks and airport procedures depend on the operating airline, airport and route. Use the airline's verified app or website for the current instruction.
Information to have ready
- Operating airline and confirmation code
- Departure airport and terminal
- International documents or visa requirements
- Baggage and special-assistance needs
Rule information and booking assistance are different
A booking provider is not the airline's airport check-in desk. For a check-in failure or urgent day-of-travel issue, use the airline's verified operational channel.
An independent booking provider may help only with a new booking, a flight change or a cancellation covered by its offer. It is not the airline's baggage, pet, check-in or customer-service department.
Do you also need to make or update a booking?
Choose the exact action below. On the next page, a telephone appears only when the airline and action match an eligible provider.