How can I correct or change a passenger name with Southwest Airlines?

Southwest's reviewed name-request page supports a documented legal-name update. This evidence set does not establish a universal typo process, ticket transfer to another person or propagation across partner records. Select the official request reason that matches the traveler's situation and do not relabel a different passenger as a correction. For any spelling issue outside the published legal-name request, obtain written instructions from Southwest or the original seller before changing or replacing the ticket. Verify the traveler name on the resulting reservation and travel document. If Southwest does not confirm the requested case, the guide must report that the outcome remains unknown.

What this answer depends on

  • Confirm exact ID spelling before submitting.
  • Confirm same traveler before submitting.
  • Confirm issuer before submitting.
  • Confirm other-airline segments before submitting.
  • Confirm documentation before submitting.
  • Confirm reissue status before submitting.
  • Confirm corrected e-ticket before submitting.

Important exceptions

  • Changing a profile or passenger-information field may not change the e-ticket.
  • A correction for the same traveler does not imply that the ticket can be transferred to someone else.
  • Stop if the request is a typo, traveler substitution or partner-record issue not covered by the legal-name page.
  • Do not cancel or replace the ticket merely to discover an unavailable rule.
  • Do not describe an unstated Southwest Airlines fee, waiver, credit, transfer or deadline as confirmed.

Important unknowns

  • No universal Southwest Airlines name change result is claimed.
  • No unstated fee, waiver, deadline, transfer, credit restriction or ticket outcome is inferred.

What to do next

  1. Step 1

    Compare the ticketed name with the government ID that will be used for travel.

  2. Step 2

    Identify the ticket issuer and every operating or marketing carrier in the itinerary.

  3. Step 3

    Classify the request as a typo, legal-name update or passenger substitution; those are not the same transaction.

  4. Step 4

    Ask the issuing channel what documentation, reissue and fare recalculation apply before changing the record.

  5. Step 5

    Verify the corrected e-ticket, not only the profile or advance passenger information, and recheck all segments.

  6. Official Southwest Airlines servicing channel

    Use when Southwest Airlines recognizes the exact reservation and can return the ticket-specific name change result.

  7. Original ticket issuer or seller

    Use when the receipt names another issuer or Southwest Airlines cannot control this reservation in its official flow.

Sources and last checked