How can I cancel a flight with Singapore Airlines?

A directly purchased refundable Singapore Airlines ticket can be cancelled through the airline's online path. For a non-refundable ticket, the published baseline is refundable taxes rather than a universal fare refund, so verify the fare deadline, possible fee, original payment method and seller before confirming.

Independent booking assistance

Need help with cancelling a flight?

The phone option appears only when a current offer covers this airline and request.

View Singapore Airlines information and official-channel guidance

What this answer depends on

  • Confirm direct versus agency purchase in the exact booking before submitting.
  • Confirm refundable fare in the exact booking before submitting.
  • Confirm booking deadline in the exact booking before submitting.
  • Confirm U.S. itinerary and seven-day condition in the exact booking before submitting.
  • Confirm used segments in the exact booking before submitting.
  • Confirm original card in the exact booking before submitting.
  • Confirm possible fee in the exact booking before submitting.

Important exceptions

  • The published U.S. 24-hour branch applies to tickets to or from the United States booked at least one week before departure and requires the airline's cancellation path.
  • A refundable fare label does not reveal the final amount for a partly used or agency-issued ticket.

Important unknowns

  • Seller or merchant: check the live booking or cancellation result before confirming.
  • Who issued the ticket: check the live booking or cancellation result before confirming.
  • Flight only or package: check the live booking or cancellation result before confirming.
  • Operating carrier: check the live booking or cancellation result before confirming.
  • Fare or award product: check the live booking or cancellation result before confirming.
  • Booking time: check the live booking or cancellation result before confirming.
  • Departure time: check the live booking or cancellation result before confirming.
  • Unused or partly used segments: check the live booking or cancellation result before confirming.
  • Check in or no show state: check the live booking or cancellation result before confirming.
  • Payment method: check the live booking or cancellation result before confirming.
  • Point of sale and jurisdiction: check the live booking or cancellation result before confirming.
  • Live cancellation result: check the live booking or cancellation result before confirming.

What to do next

  1. Step 1

    Check the receipt to confirm that Singapore Airlines issued the ticket; an agency purchase follows the agency's process.

  2. Step 2

    Open the booking and read the cancellation and refund conditions attached to the selected fare.

  3. Step 3

    Verify the deadline shown in the booking and whether any segment has been used.

  4. Step 4

    Review whether the result is a fare refund, refundable taxes only, and whether a cancellation or refund fee applies.

  5. Step 5

    Confirm the action only after checking the affected itinerary and the card or payment route for any eligible refund.

Sources and last checked