How can I cancel a flight with LATAM?

Retrieve the booking in LATAM My trips and read the ticket-specific return result before confirming. Voluntary fare value depends on the purchased fare, while unused boarding fees can be a separate refundable component; a LATAM-cancelled or rescheduled flight uses a different refund basis.

Independent booking assistance

Need help with cancelling a flight?

The phone option appears only when a current offer covers this airline and request.

What this answer depends on

  • Confirm seller in the exact booking before submitting.
  • Confirm booking retrieval in the exact booking before submitting.
  • Confirm fare rules in the exact booking before submitting.
  • Confirm fare versus boarding fees in the exact booking before submitting.
  • Confirm service fee in the exact booking before submitting.
  • Confirm used segments in the exact booking before submitting.
  • Confirm voluntary or airline-caused reason in the exact booking before submitting.

Important exceptions

  • Successful booking retrieval does not prove that the fare is refundable.
  • A full refund for unused services after an airline cancellation must not be imported into a passenger-requested voluntary cancellation.

Important unknowns

  • Seller or merchant: check the live booking or cancellation result before confirming.
  • Who issued the ticket: check the live booking or cancellation result before confirming.
  • Flight only or package: check the live booking or cancellation result before confirming.
  • Operating carrier: check the live booking or cancellation result before confirming.
  • Fare or award product: check the live booking or cancellation result before confirming.
  • Booking time: check the live booking or cancellation result before confirming.
  • Departure time: check the live booking or cancellation result before confirming.
  • Unused or partly used segments: check the live booking or cancellation result before confirming.
  • Check in or no show state: check the live booking or cancellation result before confirming.
  • Payment method: check the live booking or cancellation result before confirming.
  • Point of sale and jurisdiction: check the live booking or cancellation result before confirming.
  • Live cancellation result: check the live booking or cancellation result before confirming.

What to do next

  1. Step 1

    Identify the seller and retrieve the booking in My trips using the account or booking details.

  2. Step 2

    Open Ticket refund without submitting and read whether the fare itself permits a voluntary return.

  3. Step 3

    Separate fare value, unused boarding fees and any non-refundable office or Contact Center service fee.

  4. Step 4

    Verify whether travel is wholly unused or partly used and review every remaining segment.

  5. Step 5

    Confirm only after My trips shows the affected ticket and amount; use the disruption path if LATAM cancelled or rescheduled the flight.

Sources and last checked