How can I cancel a flight with Austrian Airlines?

For a supported ticket bought directly from Austrian Airlines, open My bookings and look for Cancel/refund no later than two hours before departure. Select the exact passenger, review the fare-based amount shown before confirmation, and return an agency or third-party ticket to its seller.

Independent booking assistance

Need help with cancelling a flight?

The phone option appears only when a current offer covers this airline and request.

What this answer depends on

  • Confirm seller and issuer in the exact booking before submitting.
  • Confirm hours to departure in the exact booking before submitting.
  • Confirm selected passengers in the exact booking before submitting.
  • Confirm fare conditions in the exact booking before submitting.
  • Confirm used segments in the exact booking before submitting.
  • Confirm displayed refund amount in the exact booking before submitting.
  • Confirm original payment in the exact booking before submitting.
  • Confirm voluntary or airline-caused reason in the exact booking before submitting.

Important exceptions

  • A button in My bookings does not mean the whole fare is refundable; the previewed amount and fare conditions control.
  • Austrian-caused cancellation or delay belongs to a separate remedy path and should not be converted into a voluntary cancellation first.

Important unknowns

  • Seller or merchant: check the live booking or cancellation result before confirming.
  • Who issued the ticket: check the live booking or cancellation result before confirming.
  • Flight only or package: check the live booking or cancellation result before confirming.
  • Operating carrier: check the live booking or cancellation result before confirming.
  • Fare or award product: check the live booking or cancellation result before confirming.
  • Booking time: check the live booking or cancellation result before confirming.
  • Departure time: check the live booking or cancellation result before confirming.
  • Unused or partly used segments: check the live booking or cancellation result before confirming.
  • Check in or no show state: check the live booking or cancellation result before confirming.
  • Payment method: check the live booking or cancellation result before confirming.
  • Point of sale and jurisdiction: check the live booking or cancellation result before confirming.
  • Live cancellation result: check the live booking or cancellation result before confirming.

What to do next

  1. Step 1

    Confirm whether Austrian Airlines or a third party sold and issued the ticket.

  2. Step 2

    Retrieve the booking and check whether Cancel/refund is available before the two-hour cutoff.

  3. Step 3

    Choose only the passenger or passengers who should stop travelling and verify any booking split.

  4. Step 4

    Read the fare conditions and identify every flown segment, because both change the calculation.

  5. Step 5

    Review the displayed fare, tax, fee and original-payment result before confirming.

Sources and last checked