How can I correct or change a passenger name with Air Canada?

Air Canada's reviewed Manage My Booking guidance says to contact Air Canada for a misspelled name and to return an agency booking to the travel agent. The available source set does not establish a complete legal-name update, passenger substitution, partner-airline propagation or e-ticket reissue policy. Identify who sold the ticket and whether the issue is simply a misspelling for the same traveler. Follow the official Air Canada or agency instruction and preserve it. Do not promise transfer to another person or claim that every partner record changed; verify the displayed traveler name and ticket status after servicing.

What this answer depends on

  • Confirm exact ID spelling before submitting.
  • Confirm same traveler before submitting.
  • Confirm issuer before submitting.
  • Confirm other-airline segments before submitting.
  • Confirm documentation before submitting.
  • Confirm reissue status before submitting.
  • Confirm corrected e-ticket before submitting.

Important exceptions

  • Changing a profile or passenger-information field may not change the e-ticket.
  • A correction for the same traveler does not imply that the ticket can be transferred to someone else.
  • Stop if the request is a legal-name update, different traveler or partner-record change beyond the published misspelling guidance.
  • Do not cancel or replace the ticket merely to discover an unavailable rule.
  • Do not describe an unstated Air Canada fee, waiver, credit, transfer or deadline as confirmed.

Important unknowns

  • No universal Air Canada name change result is claimed.
  • No unstated fee, waiver, deadline, transfer, credit restriction or ticket outcome is inferred.

What to do next

  1. Step 1

    Compare the ticketed name with the government ID that will be used for travel.

  2. Step 2

    Identify the ticket issuer and every operating or marketing carrier in the itinerary.

  3. Step 3

    Classify the request as a typo, legal-name update or passenger substitution; those are not the same transaction.

  4. Step 4

    Ask the issuing channel what documentation, reissue and fare recalculation apply before changing the record.

  5. Step 5

    Verify the corrected e-ticket, not only the profile or advance passenger information, and recheck all segments.

  6. Official Air Canada servicing channel

    Use when Air Canada recognizes the exact reservation and can return the ticket-specific name change result.

  7. Original ticket issuer or seller

    Use when the receipt names another issuer or Air Canada cannot control this reservation in its official flow.

Sources and last checked